Shipping policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been dispatched, you will receive a confirmation email with tracking information.

 

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location.

Estimated delivery times:

  • Australia: 2–8 business days
    International: 7–21 business days

Please note that delivery times are estimates and may vary due to external factors such as postal delays or customs processing.

International Shipping

We offer worldwide shipping.

Please be aware:

  • International orders may be subject to customs duties, taxes, or import fees
  • These charges are the responsibility of the customer



Tracking Your Order

Once your order has shipped, you will receive a tracking number via email.

If you do not receive tracking details, please contact us at:
Email: formationapparelco@gmail.com

Shipping Delays

While we aim to deliver your order within the estimated timeframes, delays may occur due to:

  • High order volumes
  • Carrier delays
  • Customs processing (for international orders)

Formation Apparel Co. is not responsible for delays once the order has been shipped.

Incorrect Shipping Information

Please ensure all shipping details are correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Parcels

If your order is lost or arrives damaged, please contact us within 7 days of the expected delivery date.

We will work with the shipping carrier to resolve the issue and assist you where possible.

 

Contact Us

For any shipping-related questions, please contact:

Formation Apparel Co.
Email: formationapparelco@gmail.com